PRIVACY POLICY
At TRAVEL ANIMAL LLC, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal Information
When you place an order, contact us, or submit information through our website, we may collect:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Customer service communications
- Other information you voluntarily provide
Payment Information
When you make a purchase, payment information may be processed through our payment service providers. We do not intentionally store complete payment card numbers or security codes on our website.
Payment information may include transaction-related details such as payment method, transaction amount, and payment status.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Website usage and interaction information
2. How We Use Your Information
TRAVEL ANIMAL LLC may use collected information for legitimate business purposes, including:
- Processing and fulfilling orders
- Processing payments
- Providing shipping and delivery services
- Communicating with customers about orders
- Responding to customer inquiries
- Providing customer support
- Maintaining and improving our website
- Improving our products and services
- Detecting and preventing fraudulent or unauthorized activity
- Maintaining website security
- Complying with applicable laws and legal obligations
We do not use personal information for purposes unrelated to the purposes described in this Privacy Policy without appropriate notice or consent where required by law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality and improve the user experience.
Cookies may help us:
- Keep items in your shopping cart
- Remember certain preferences
- Understand website traffic and usage
- Improve website functionality
- Maintain website security
You may be able to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
4. How We Share Information
TRAVEL ANIMAL LLC does not sell your personal information for monetary consideration.
We may share information with trusted third parties when reasonably necessary to operate our business and provide services to you. These parties may include:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Website analytics and technology providers
- Customer service providers
- Fraud prevention and security providers
- Professional service providers
These service providers may access personal information only as reasonably necessary to perform services on our behalf and are expected to handle such information appropriately.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, users, or the security of our website.
5. Payment Security
We take reasonable measures to protect payment and transaction information. Payment transactions may be handled by third-party payment processors that maintain their own security and privacy practices.
Customers should review the privacy policies of applicable payment providers for additional information about how payment information is processed.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
7. Data Retention
TRAVEL ANIMAL LLC retains personal information only for as long as reasonably necessary for legitimate business and legal purposes.
Personal information associated with completed orders will generally be retained for seven (7) years after the order has been completed. This retention period allows us to maintain transaction and business records, address disputes, prevent fraud, comply with tax and accounting requirements, and satisfy applicable legal obligations.
Information that is no longer required after the applicable retention period may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
Certain information may be retained for a longer period where required or permitted by applicable law, including information necessary to establish, exercise, or defend legal claims.
8. Children’s Privacy
Our website is intended for general consumers and is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.
9. Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites, applications, payment providers, shipping services, or other platforms.
TRAVEL ANIMAL LLC is not responsible for the privacy practices, content, security, or policies of third-party services. We encourage users to review the applicable privacy policies of third-party websites before providing personal information.
10. California Privacy Rights
If you are a California resident, you may have certain privacy rights under the California Consumer Privacy Act (CCPA), as amended by applicable California privacy laws.
Subject to applicable legal exceptions and verification requirements, eligible California residents may have the right to:
- Know what categories of personal information we collect and how we use it
- Request access to personal information we maintain about them
- Request deletion of certain personal information
- Request correction of inaccurate personal information
- Request information about the categories of personal information collected, used, disclosed, or shared
- Opt out of the sale or sharing of personal information, where applicable
- Receive equal treatment when exercising applicable privacy rights
Right to Opt Out of the Sale of Personal Information
TRAVEL ANIMAL LLC does not sell personal information for monetary consideration.
California residents have the right to request that their personal information not be sold or shared where such rights apply under California law.
If you are a California resident and would like to submit a privacy request, including a request concerning the sale or sharing of your personal information, you may contact us using the dedicated privacy request email below:
California Privacy Request Email:
[email protected]
You may also contact us by mail at:
TRAVEL ANIMAL LLC
67 ELM ST
DOVER, NJ 07801
United States
We will verify requests as reasonably necessary to protect personal information and prevent unauthorized access. We will not discriminate against you for exercising rights provided to you under applicable California privacy laws.
11. Do Not Sell or Share My Personal Information
TRAVEL ANIMAL LLC does not sell personal information for monetary consideration.
If you are a California resident and applicable law provides you with the right to opt out of the sale or sharing of personal information, you may submit your request by contacting:
Please include sufficient information for us to understand and process your request. We may request information necessary to verify your identity before completing certain privacy requests.
12. Your Choices
You may choose not to provide certain personal information. However, some information is necessary to process orders, deliver products, respond to inquiries, or provide specific website services.
You may also manage certain cookie preferences through your browser settings.
California residents may exercise applicable privacy rights by contacting our dedicated privacy request email at:
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.